
When your website displays the white screen again, you know that the last plugin you reactivated is causing the issue.ĭeactivate the offending plugin and then follow the suggestions from Question 1 above to try and determine why the plugin is causing the error.

After you activate each plugin, reload your website in a separate browser window.

After changing the folder name back, you’ll have to re-activate any plugins that were previously active. Change the folder name back to plugins and move on to check whether the issue could be theme-related below. If you are still seeing the white screen, then issue is not plugin-related. This automatically deactivates all active plugins.

Troubleshooting step: Deactivate all plugins and then check your site.įirst, check to see whether you are able to access the admin screen of your site (/wp-admin). However, it might be a worthwhile risk versus the alternative of users not being able to access your website at all because of the white screen. Note: While you shouldn’t lose any plugins, themes, or plugin/theme data, there is always a small risk associated with altering your website’s folder and file names. If the above questions didn’t help you isolate the issue, you can use the following suggestions to try and determine whether the problem could be plugin- or theme-related.
